Return and Refund Policy 2026

Thank you for supporting She Thirsts No More. Every purchase helps us continue creating resources, gifts, and tools that pour hope, healing, and encouragement into the lives of women. We want you to feel confident and cared for when you shop with us. If something isn’t right, we’re here to help.

1. Eligibility for Returns

We accept returns on most physical products within 14 days of delivery, provided the item is:

• Unused

• In its original condition

• In its original packaging

• Accompanied by proof of purchase

Non‑returnable items include:

• Digital downloads (eBooks, printables, audio files, etc.)

• Gift cards

• Clearance or final‑sale items

• Personalized or custom-made products

2. Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will gladly replace the item or issue a refund.

To help us process your request quickly, include:

• Your order number

• A description of the issue

• Clear photos of the damaged or incorrect item

3. Refunds

Once your return is received and inspected, we will notify you of the approval or denial of your refund.

Approved refunds are issued to your original method of payment. Please allow 5–10 business days for the refund to appear on your account, depending on your bank or payment provider. *Shipping costs are non‑refundable unless the return is due to our error.

4. Exchanges

We offer exchanges for damaged, defective, or incorrect items. For all other exchanges (such as size or color), please contact us to confirm availability.

5. Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived damaged

• The wrong item was sent

• There was an error on our part

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

6. Digital Products

All digital products are non-refundable due to their instant-access nature. If you experience technical issues accessing your files, we will gladly assist you.

7. Contact Us

For return or refund requests, please reach out to:

She Thirsts No More LLC

Email: [your customer service email]

Subject Line: Return/Refund Request – Order #____

Website: www.shethirstsnomore.com

We are honored to serve you and pray that every item you receive from us brings encouragement, beauty, and blessing into your life.